Docuwise

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1.	What expectations do you have of DOCUWISE as your consultant?

2.	Do you have any current document management initiatives?

3.	Electronic Records/ Scanning initiatives?

4.	What kinds of documents are you currently producing?

	a. How?

	b. What would you like to produce that you are not currently producing?

5.	Who manages your printers today?

	a. Services them?

	b. Orders Supplies?

6.	Do you currently receive any reporting on performance, uptime, volume etc.?

7.	Do you carry supply inventories for your document output fleet?

8.	How many printers do you have?

	a. Copiers?

	b. MFPs?

	c. Faxes?

9.	How many prints do you produce?

	a. Copies?

10.	Do you have printers, faxes, copiers (digital or analog) in the same workgroups?

11.	In MFP environments, what is the percentage of print migration?

12.	Do you have equipment leases?

	a. When do they expire?

13.	Do you have a help desk that deals with printer or copier related issues?

14.	What percentage of service calls are related to the printers/ copiers?

15.	If you could add anything to your current document capabilities what kinds of things would they be? (not limited to machines) e.g. scan to email

16.	Is IT involved in managing printer related issues?

	a. Do you have service contracts?

17.	Who are your current Copier, MFP, Printer, Print Center vendors?

	a.

	b.

	c.

	d.

18.	Why are they your vendors?

19.	On a scale of 1 –10 how would you rate your current vendors?

	a. Why did you give them that rating?

20.	Any initiatives coming up to add or replace any of your current machines?

21.	What is you procurement process?

22.	Who are the decision-makers?

	a. Please provide their contact info:

23.	Who is the IT Director?

	a. Please provide their contact info:

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